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Going the extra mile during times of severe weather

I work nights, starting at 7pm and finishing at 7am. I begin the shift by doing an evening medication round, which is usually for around 35-40 people, and then I’m on hand to respond to any healthcare emergencies, where somebody is feeling ill or there is an incident of self-harm. My department is also a clinical substance misuse service, so we get a lot of prisoners abusing alcohol or opiate detoxes.

I’ve been with Virgin Care three years; prior to that I worked in the NHS for 24 years. Being a staff nurse at the prison is an enjoyable role but I have a lot of responsibility – I’m the only member of healthcare staff in the building overnight. Teamwork is really important when working in a prison. Healthcare workers like myself rely on the prison staff to keep us safe, and we’re also important to them, so there’s a lot of trust and respect involved.

In February this year, I went into work as normal but overnight the weather changed and, come the morning, we had three or four inches of snow on the ground. It affected people being able to get into work and several people were stuck in snow. I stayed behind until they were able to get into work after a couple of hours.

The bad weather continued during the day and that evening I went back into work earlier than usual so that the day shift staff could leave sooner and get home safely.

It was one of the clinical leads that nominated me for the Feel the Difference award – but he walked three or four miles into work himself that day. I was just doing my duty, I didn’t think anything of it at the time and I still don’t feel I did anything special, but it is nice to know that my actions were appreciated.

Virgin Care
Virgin Care
Virgin Care
Virgin Care

Carmen has been with Virgin Care since the company began its partnership with the NHS in the area in May 2017, stepping up from nurse practitioner to clinical lead nurse a little over 12 months ago. She works across the Skelmersdale and Ormskirk sites, splitting her time between clinical practice and managerial work.

Virgin Care
Virgin Care

Adele Dick is a healthcare assistant at dermatology centres in Grimsby and Scunthorpe. She was nominated for a Feel the Difference award by her area manager for her unwavering cheerful demeanour.

Virgin Care
Virgin Care

Anna Dobie is locality business support manager for Wiltshire Children’s Services. As part of a wider transformation project which started this year she helped form a new Single Point of Access team for all children’s services across the region. She was nominated for a Feel the Difference award for her positive management during this challenging transition.

Virgin Care
Virgin Care

Jacqui manages seven large teams of health visitors across the county and has recently transformed the way colleagues work with the implementation of mobile working

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