I’ve been in my current role at Virgin Care since April 2017 – I was an advance emergency medical technician, but I retired from the ambulance service after I injured myself lifting a patient and had to have spine surgery.
Now as a healthcare assistant at our Dermatology services I spend a lot of time with our service users, carrying out photo therapy, or assisting in minor surgeries.
I was nominated for a Feel the Difference award – Virgin Care’s colleague awards – for the way I am with the people I see and colleagues – they say I’m a ray of sunshine, always smiling and singing and making people laugh.
Our patients usually come regularly so you do get to know them.
One patient was really sad recently when I told him that after 29 treatments I wouldn’t be treating him anymore. He said: “What am I going to do without you!” It’s nice when you get good feedback from people. I’ve received a lot of cards thanking me for making their experience more enjoyable.
I look forward to going into work and I always try to be a positive person and receiving the award was nice recognition.
Anyone can nominate a Virgin Care colleague for the awards – six times a year a winner is picked for each of the values and then an overall winner for each year is announced at the ceremony in January with all of the exec and the nominees from across the country.
It really helps to know you’re part of something bigger, and to be recognised for what you’ve done is just a really nice touch.
Jacqui is at gateway point now and preparing for the End Point Assessment of her Level 3 Senior Healthcare Worker Apprenticeship. She said, “From the first day my whole team have been supportive and encouraging. They want me to be the best I can be”.
Kim is currently halfway through her second year of the Level 5 Healthcare Assistant Practitioner apprenticeship. She said, “I would recommend this apprenticeship as a good opportunity to develop new skills and confidence.”
For this year’s National Apprenticeship week Sarah talks us through the challenges that learners have faced this year, and the benefits of apprenticeships for both the learners and their organisations.
Lead Nurse Amanda Pulford gives us an insight to what it’s like working in a prison.