I’ve been in my current role at Virgin Care since April 2017 – I was an advance emergency medical technician, but I retired from the ambulance service after I injured myself lifting a patient and had to have spine surgery.
Now as a healthcare assistant at our Dermatology services I spend a lot of time with our service users, carrying out photo therapy, or assisting in minor surgeries.
I was nominated for a Feel the Difference award – Virgin Care’s colleague awards – for the way I am with the people I see and colleagues – they say I’m a ray of sunshine, always smiling and singing and making people laugh.
Our patients usually come regularly so you do get to know them.
One patient was really sad recently when I told him that after 29 treatments I wouldn’t be treating him anymore. He said: “What am I going to do without you!” It’s nice when you get good feedback from people. I’ve received a lot of cards thanking me for making their experience more enjoyable.
I look forward to going into work and I always try to be a positive person and receiving the award was nice recognition.
Anyone can nominate a Virgin Care colleague for the awards – six times a year a winner is picked for each of the values and then an overall winner for each year is announced at the ceremony in January with all of the exec and the nominees from across the country.
It really helps to know you’re part of something bigger, and to be recognised for what you’ve done is just a really nice touch.
Jaskiran, who joined us from the NHS Graduate Management Scheme, tells how her time at Virgin Care has given her a greater understanding of the world of health and social care and says she feels this will benefit her now and throughout her career.
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Brian Kinsella is Clinical Lead and Clinical Nurse Continence Specialist in East Staffordshire. Over the last 18 months, Brian and Learning Disability Nurse Steph Brinklow, have been visiting care and assisted living homes together, educating staff about continence issues and helping to change the lives of people they care for.