I’ve been in my current role at Virgin Care since April 2017 – I was an advance emergency medical technician, but I retired from the ambulance service after I injured myself lifting a patient and had to have spine surgery.
Now as a healthcare assistant at our Dermatology services I spend a lot of time with our service users, carrying out photo therapy, or assisting in minor surgeries.
I was nominated for a Feel the Difference award – Virgin Care’s colleague awards – for the way I am with the people I see and colleagues – they say I’m a ray of sunshine, always smiling and singing and making people laugh.
Our patients usually come regularly so you do get to know them.
One patient was really sad recently when I told him that after 29 treatments I wouldn’t be treating him anymore. He said: “What am I going to do without you!” It’s nice when you get good feedback from people. I’ve received a lot of cards thanking me for making their experience more enjoyable.
I look forward to going into work and I always try to be a positive person and receiving the award was nice recognition.
Anyone can nominate a Virgin Care colleague for the awards – six times a year a winner is picked for each of the values and then an overall winner for each year is announced at the ceremony in January with all of the exec and the nominees from across the country.
It really helps to know you’re part of something bigger, and to be recognised for what you’ve done is just a really nice touch.
Carmen has been with Virgin Care since the company began its partnership with the NHS in the area in May 2017, stepping up from nurse practitioner to clinical lead nurse a little over 12 months ago. She works across the Skelmersdale and Ormskirk sites, splitting her time between clinical practice and managerial work.
Anna Dobie is locality business support manager for Wiltshire Children’s Services. As part of a wider transformation project which started this year she helped form a new Single Point of Access team for all children’s services across the region. She was nominated for a Feel the Difference award for her positive management during this challenging transition.
Jacqui manages seven large teams of health visitors across the county and has recently transformed the way colleagues work with the implementation of mobile working
Helen Tilke is a community public health nurse team leader for Devon Integrated Children’s Services and was recently nominated for a long service award. She started nursing 34 years ago.