We’re a forward-thinking organisation that isn’t afraid to try new ways of working.
Over the past 15 years, we’ve invested in new ideas to make sure our health and social care services have the best impact on people’s lives.
Working closely with the NHS and local authorities, we have implemented joined-up services where patients don't have to keep telling their story each time they visit, introduced technology so that health practitioners can spend more time with the people who rely on the services we look after, and empowered our colleagues with the Feel the Difference Fund - dedicated money, owned by our colleagues, to help make the big and small changes that help to change lives.
Our response to the COVID-19 pandemic highlighted how we can quickly turn around solutions to problems to ensure service users continue to receive the best quality care even in the most challenging of times.
Here is our library of case studies to showcase the projects that have made a difference to commissioners and our service users.
If you'd like to talk about working together to deliver similar changes in services you run, or those you commission, get in touch with our Business Development Team.
How we introduced a digital immunisations consent service to transform the way that we give children important vaccinations, improve patient care, save the NHS money and reduce risks.
The ‘Homeward’ project run by the our team at St Martin’s Hospital in Bath, offers a unique approach to reablement.
Preventing avoidable hospital admissions and facilitating rehabilitation with a rapid response service
Our multi-disciplinary CERT team has been in place in West Lancashire since 2014, providing a rapid response service and this has provided some amazing results for people.
As part of our adult community services portfolio in West Lancashire, we are responsible for the care of a large cohort of respiratory patients. In 2019/20 alone, our respiratory team provided assessment, advice and intervention to 490 patients.
How we created a tool to predict what workforce we would need based on COVID-19 waves
Bringing in mobile working with secure access to clinical records on tablet devices is one of the key ways we transform community health and care services to make them more efficient
We implemented new technology to allow clinicians to continue to engage with patients, families and other service users during the pandemic.
At the height of the COVID-19 lockdown, Virgin Care and Barnardo’s joined forces with Provide to support the most vulnerable people across the county.
Adapting services so we can continue to support people affected by cancer during the COVID-19 pandemic
We adapted the Macmillan Information and Support Service in West Lancashire to ensure patients and their families could still feel connected to and reassured by us during the COVID-19 pandemic.
We were approached to scope and implement an assistive technology service to support patients in accessing telecare, within 24 hours of referral, during the COVID-19 pandemic.
Read how we’ve transformed our SPA teams into virtual services, to respond to the challenges of the COVID-19 pandemic.
Delivering improved colleague satisfaction and flexible working with an effective eRostering rollout in NHS community services