We’re a forward-thinking organisation that isn’t afraid to try new ways of working.
Over the past 15 years, we’ve invested in new ideas to make sure our health and social care services have the best impact on people’s lives.
Working closely with the NHS and local authorities, we have implemented joined-up services where patients don't have to keep telling their story each time they visit, introduced technology so that health practitioners can spend more time with the people who rely on the services we look after, and empowered our colleagues with the Feel the Difference Fund - dedicated money, owned by our colleagues, to help make the big and small changes that help to change lives.
Our response to the COVID-19 pandemic highlighted how we can quickly turn around solutions to problems to ensure service users continue to receive the best quality care even in the most challenging of times.
Here is our library of case studies to showcase the projects that have made a difference to commissioners and our service users.
If you'd like to talk about working together to deliver similar changes in services you run, or those you commission, get in touch with our Business Development Team.
How we worked with four local authorities, two Clinical Commissioning Groups (CCGs) and NHS England to deliver sexual health services and make a difference in the Teesside community.
Clinicians at our Cheshire West and Chester Integrated Sexual Health Service were given a Feel the Difference Grant to pilot a new way of supporting HIV and sexual health patients.
Breastfeeding rates in Wiltshire are above the national average, but our commissioned service is keen to ensure that more women are able to breastfeed and for as long as they want to.
Find out how we halved the number of people being prescribed Pregabalin in HMP Norwich to improve patient health outcomes.
How we introduced a digital immunisations consent service to transform the way that we give children important vaccinations, improve patient care, save the NHS money and reduce risks.
The ‘Homeward’ project run by the our team at St Martin’s Hospital in Bath, offers a unique approach to reablement.
Preventing avoidable hospital admissions and facilitating rehabilitation with a rapid response service
Our multi-disciplinary CERT team has been in place in West Lancashire since 2014, providing a rapid response service and this has provided some amazing results for people.
As part of our adult community services portfolio in West Lancashire, we are responsible for the care of a large cohort of respiratory patients. In 2019/20 alone, our respiratory team provided assessment, advice and intervention to 490 patients.
How we created a tool to predict what workforce we would need based on COVID-19 waves
Bringing in mobile working with secure access to clinical records on tablet devices is one of the key ways we transform community health and care services to make them more efficient
Transforming our walk-in centre into a dedicated Covid Hot Hub to provide care for potential Covid-19 patients
In just nine days we helped the local Primary Care Networks and the Royal Berkshire Hospital to transform our walk-in centre into a dedicated Covid Hot Hub and provide a second stage triage for symptomatic potential Covid-19 patients across the locality.
Supporting the system in freeing up hospital beds and helping patients on the road to recovery.