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Case Studies

We’re a forward-thinking organisation that isn’t afraid to try new ways of working.

Over the past 15 years, we’ve invested in new ideas to make sure our health and social care services have the best impact on people’s lives.

Working closely with the NHS and local authorities, we have implemented joined-up services where patients don't have to keep telling their story each time they visit, introduced technology so that health practitioners can spend more time with the people who rely on the services we look after, and empowered our colleagues with the Feel the Difference Fund - dedicated money, owned by our colleagues, to help make the big and small changes that help to change lives.

Our response to the COVID-19 pandemic highlighted how we can quickly turn around solutions to problems to ensure service users continue to receive the best quality care even in the most challenging of times.

Here is our library of case studies to showcase the projects that have made a difference to commissioners and our service users.

If you'd like to talk about working together to deliver similar changes in services you run, or those you commission, get in touch with our Business Development Team.

Virgin Care
Virgin Care

We implemented new technology to allow clinicians to continue to engage with patients, families and other service users during the pandemic.

Virgin Care
Virgin Care

At the height of the COVID-19 lockdown, Virgin Care and Barnardo’s joined forces with Provide to support the most vulnerable people across the county.

Virgin Care
Virgin Care

The ability to provide a quick, efficient and flexible immunisation service has never been more important and Virgin Care has developed a model allowing it to efficiently run vaccination programmes over large geographical areas.

Virgin Care
Virgin Care

We adapted the Macmillan Information and Support Service in West Lancashire to ensure patients and their families could still feel connected to and reassured by us during the COVID-19 pandemic.

Virgin Care
Virgin Care

We were approached to scope and implement an assistive technology service to support patients in accessing telecare, within 24 hours of referral, during the COVID-19 pandemic.

Virgin Care
Virgin Care

Read how we’ve transformed our SPA teams into virtual services, to respond to the challenges of the COVID-19 pandemic.

Virgin Care
Virgin Care

Virgin Care’s in-house Learning and Development company has been able to respond quickly in the pandemic to deliver new training for staff through Virtual Classroom technology.

Virgin Care
Virgin Care

Delivering improved colleague satisfaction and flexible working with an effective eRostering rollout in NHS community services

Virgin Care
Virgin Care

How we provide care as a seamless experience and made the service easier to access for local people.

Virgin Care
Virgin Care

How we launched a new service to keep vulnerable children and young people in Devon out of hospital.

Virgin Care
Virgin Care

How the Citizens’ Panel model facilitates citizen involvement in large transformation projects.

Virgin Care
Virgin Care

How Virgin Care demonstrates excellent accountability, decision making, systems and processes.

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