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Cost effective virtual learning to support health and care colleagues in a pandemic

The coronavirus pandemic has posed challenges for the whole NHS, stepping up and showing how flexible the service can be to respond to such unprecedented events, but not least for staff – asked to take on new roles in new places and to work differently to keep the services people rely on running.

  • Virgin Care’s in-house learning and development company has quickly stepped up to support NHS and social care operational leads with writing 10 new Virtual Classroom courses to support re-deployment of health and care staff through the coronavirus pandemic
  • Virtual Classroom courses are available to any organisation in the health and social care sector on topics in quality, safety, leadership and clinical training – they’ve already been used and tested by 4,000 frontline staff
  • Courses are cost-effective, run by experienced teachers and can be deployed quickly requiring only a learner, internet connection and computer or tablet device to take part
  • The Learning Enterprise is an Ofsted-registered training provider, delivering apprenticeships and other courses and has the Skills for Health quality mark for education
Virgin Care
Virgin Care

The coronavirus pandemic has posed challenges for the whole NHS, stepping up and showing how flexible the service can be to respond to such unprecedented events, but not least for staff – asked to take on new roles in new places and to work differently to keep the services people rely on running.

Through our in-house Learning and Development Business Unit, The Learning Enterprise, we’ve been able to quickly develop and deploy 10 new cost-effective safety, quality, leadership and clinical training courses delivered through a virtual classroom to support redeployed colleagues and allow providers to continue delivering learning and development through the coronavirus pandemic.

The Learning Enterprise was able to work closely with teams of colleagues from across our community services and launch the new courses in just 10 working days, supporting competency tests and utilising experienced teachers who can design and deliver training modules virtually.

And all of the courses can be completed with just a computer or tablet and an internet connection through virtual classroom technology, and where appropriate are accredited.

The Learning Enterprise is an Ofsted-registered training provider, delivering apprenticeships and embedded qualifications across a range of clinical and care and leadership and business topics, and one of just over 20 organisations with the Skills for Health “Quality Mark” for learning and development in Health and Social Care.

The Challenge

For everyone, the coronavirus pandemic has presented new challenges and as the health and care sector has supported the national response, going above and beyond to keep services operating, learning and development has become even more vital for organisations to support their staff and keep everyone safe.

The challenge has been a mixture of increased demand and restrictions on how training can be delivered. Social distancing and restricted travel has meant face to face sessions are more difficult, if not impossible, to run while the redeployment of health and social care workforces into new roles to keep vital services operating has created additional demand for training and development.

And as well as additional training, keeping colleagues ‘current’ on important Quality and Safety training (often known as Statutory and Mandatory) training remains a challenge, particularly as the pandemic incident response and restrictions look likely to run for some months, if not a full year.

Solution

Virgin Care’s in-house Learning and Development company The Learning Enterprise has been able to respond quickly, developing a range of cost-effective quality, safety and leadership courses as well as clinical training through Virtual Classroom technology.

The courses, developed from existing materials or from scratch, were deployed in just 10 working days and are delivered by experienced teachers, offering the same competency documents/tests as their face-to-face equivalents.

Virtual Classrooms, eLearning and virtual professional discussions go support learning are available to deploy immediately for any health and care provider, on topics including:

  • Administration of Insulin (HCAs and APs)
  • Administration of Low Molecular Weight Heparin by Healthcare Assistants/AP in the Community
  • Antimicrobial Resistance (AMR) eLearning
  • Aseptic Non-Touch Technique (ANTT) eLearning
  • Basic Life Support – Virtual Classroom
  • Breathlessness: the Difference between BiPAP and CPAP
  • Chaperone Awareness Training
  • Coronavirus – Collecting Samples
  • Coronavirus (COVID-19) Infection Prevention and Control
  • COVID-19 and Palliative, End-of-life and Bereavement Care
  • Diabetes Awareness
  • Discussing ‘Do Not Attempt CPR’ Decisions
  • Do Not Attempt Resuscitation Orders
  • Food Safety (Level 2) eLearning
  • Infection Prevention and Control eLearning
  • Management of the Sudden Unexpected Death of a Child eLearning
  • Managing Breathlessness
  • Medical Gases (full clinical version for healthcare professionals) eLearning
  • Medical Gases 2019 (for Health Professionals) eLearning
  • MMEP: Mandatory Medicines Management Training eLearning
  • MMEP: Medicines Administration eLearning
  • PPE – Donning and Doffing
  • Pressure Ulcers
  • Recognition & Management of the Deteriorating Patient, including guidance on COVID-19 e-Learning
  • Sepsis eLearning
  • Symptom Management for the Dying Adult
  • Syringe Drivers – General Awareness Session
  • Venepuncture

Custom courses can also be developed easily and quickly, working closely with existing in-house teams, to support colleague upskilling, redeployment or other needs such as career development, improving colleague engagement or reducing turnover.

Virgin Care is also able to offer apprenticeships funded through the Apprenticeship Levy, if the organisation booking training is a levy payer.

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