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Engaging local people in the transformation of their health and social care services

We have developed an innovative approach to citizen engagement, consultation and patient involvement to feed into the major transformation projects which take place when we take over a new service.

The Citizens’ Panel model provides a flexible framework and tools to engage local people in the transformation of their health and social care services. The model can be adapted to different services in different locations.

So far Citizens’ Panels have been introduced in Bath and North East Somerset, East Staffordshire, Essex, North Kent and West Lancashire.

When local people join the Citizens’ Panel they can pick a level of involvement – ranging from being ‘informed’ with updates about projects through to being ‘involved’ in committees and project teams working with Virgin Care’s medics and transformation experts.

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Virgin Care
Virgin Care
Virgin Care

Clinicians at our Cheshire West and Chester Integrated Sexual Health Service were given a Feel the Difference Grant to pilot a new way of supporting HIV and sexual health patients.

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Virgin Care

Breastfeeding rates in Wiltshire are above the national average, but our commissioned service is keen to ensure that more women are able to breastfeed and for as long as they want to.

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Virgin Care

Find out how we halved the number of people being prescribed Pregabalin in HMP Norwich to improve patient health outcomes.

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Virgin Care

How we introduced a digital immunisations consent service to transform the way that we give children important vaccinations, improve patient care, save the NHS money and reduce risks.

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