West Lancashire Adult Community Services - Virgin Care

As part of our adult community services portfolio in West Lancashire, we are responsible for the care of a large cohort of respiratory patients. In 2019/20 alone, our respiratory team provided assessment, advice and intervention to 490 patients.

We adapted the Macmillan Information and Support Service in West Lancashire to ensure patients and their families could still feel connected to and reassured by us during the COVID-19 pandemic.

We were approached to scope and implement an assistive technology service to support patients in accessing telecare, within 24 hours of referral, during the COVID-19 pandemic.

Skelmersdale Walk-In Centre has been recognised for going above and beyond to help patients get the care they need in its latest Care Quality Commission (CQC) inspection.

Virgin Care has joined businesses from across the UK in an initiative to help Britain and its most vulnerable citizens through the coronavirus crisis. It has teamed up with former Cabinet Minister, Rt Hon Justine Greening, as a founding member of the C-19 Business Pledge.

Patients visiting our West Lancashire Urgent Treatment Centre can be assured that they are receiving quality care in a timely manner from highly skilled health professionals.

Students from West Lancashire College are learning more about careers in healthcare thanks to local our adult community services teams.

Patients at risk of being admitted to hospital in West Lancashire are set to benefit from a new service providing care to them in their own homes.

Paramedics are now on hand to provide additional support to local people when they visit the Urgent Care centres in Skelmersdale and Ormskirk as part of the improvement plan being delivered by us in partnership with the local NHS.

People in Ormskirk are set to benefit from more convenient access to a health service which keeps them out of hospital and living independently, thanks to a  partnership between the NHS and local community services provider Virgin Care.

Immediate action has been taken by Virgin Care to fulfil recommendations made by the Care Quality Commission (CQC) following an unannounced inspection at Skelmersdale Walk-in Centre, based at Concourse Shopping Centre.

We provide a wide range of services outside of hospital, in the community and in people’s homes.