West Lancashire Adult Community Services - Virgin Care

We are delivering a treatment in West Lancashire that can help improve the survival rates of breast cancer patients.

As part of our adult community services portfolio in West Lancashire, we are responsible for the care of a large cohort of respiratory patients. In 2019/20 alone, our respiratory team provided assessment, advice and intervention to 490 patients.

We have explained what achievements we have made made over 2019/20 across Lancashire, following publication of the services’ Quality Accounts.

Patients contacting our adult community services and urgent care teams in West Lancashire are benefitting from an enhanced service through a new care coordination hub.

Patients in West Lancashire are set to benefit from an integrated, out of hours urgent care service over the coming months.

We adapted the Macmillan Information and Support Service in West Lancashire to ensure patients and their families could still feel connected to and reassured by us during the COVID-19 pandemic.

We were approached to scope and implement an assistive technology service to support patients in accessing telecare, within 24 hours of referral, during the COVID-19 pandemic.

Our new service is helping vulnerable people in West Lancashire to access equipment to help them stay safe at home during the Covid-19 pandemic.

Skelmersdale Walk-In Centre has been recognised for going above and beyond to help patients get the care they need in its latest Care Quality Commission (CQC) inspection.

Patients visiting our West Lancashire Urgent Treatment Centre can be assured that they are receiving quality care in a timely manner from highly skilled health professionals.

Students from West Lancashire College are learning more about careers in healthcare thanks to local our adult community services teams.

Patients at risk of being admitted to hospital in West Lancashire are set to benefit from a new service providing care to them in their own homes.