West Lancashire Adult Community Services - Virgin Care

Patients at risk of being admitted to hospital in West Lancashire are set to benefit from a new service providing care to them in their own homes.

Paramedics are now on hand to provide additional support to local people when they visit the Urgent Care centres in Skelmersdale and Ormskirk as part of the improvement plan being delivered by us in partnership with the local NHS.

People in Ormskirk are set to benefit from more convenient access to a health service which keeps them out of hospital and living independently, thanks to a  partnership between the NHS and local community services provider Virgin Care.

Immediate action has been taken by Virgin Care to fulfil recommendations made by the Care Quality Commission (CQC) following an unannounced inspection at Skelmersdale Walk-in Centre, based at Concourse Shopping Centre.

We provide a wide range of services outside of hospital, in the community and in people’s homes. 

A new care hub at Bickerstaffe House (on the grounds of Ormskirk Hospital) has opened for Virgin Care’s adult community services in West Lancashre – supporting a more joined up and collaborative approach to the delivery of care for patients.

Each month Virgin Care makes one change in every single service it runs as a direct result of feedback from the people who use the services. From little changes like moving chairs around to big ones – such as offering additional appointments or helping a patient with a specific request – it’s part of how Virgin Care makes sure that everyone feels the difference.

A 74-year-old Skelmersdale man is among a number of people with respiratory problems being supported to regain their self-confidence and independence on a new exercise programme launched in West Lancashire.

A Citizens’ Panel member believes Virgin Care is adding value to local healthcare ever since becoming a member of the panel early this year.

West Lancashire Adult Community and Urgent Care Services is encouraging locals to sign up to its Citizens’ Panel, a virtual group of local people who want to be informed, asked and involved in delivering transformation, as it gears up to mark its first full year in May.

Each month Virgin Care makes one change in every single service it runs as a direct result of feedback from the people who use the services.

Virgin Care, one of the largest independent providers of NHS services in England with more than 400 health and social care services, is celebrating a successful year of projects to improve services designed, developed and delivered by its frontline health and care colleagues.