Friends and Family Test
You can shape NHS services by taking part in the NHS Friends and Family Test after you visit the services we run
We want to give you a chance to tell us what you think about your experience, good or bad. You can explain your answer and tell us how we can improve things.
We will look at all feedback and use it to make decisions that will make local services better for local people. It is open to all patients, whatever your age or healthcare needs. You have the choice as to whether your comments remain confidential or not when you feed back.
We believe that, if our services are good enough for you and your family and friends, then they’ll be good for everyone. We will make sure that every comment is completely anonymous and we will publish comments so that we’re transparent about how our service is doing.
You’ll need a short code to identify the service you visited. If you don’t have a code, you can still tell our customer experience team about your visit.