Braintree MP James Cleverly recently visited Church Lane Surgery to witness the improvements that Virgin Care has been making to the service at the GP practice.
He was welcomed to the surgery and shown around by Service Manager, Christian Ellwood, Assistant Service Manager, Beth Wilson and Primary Care GP Quality Lead, Nicola Deamer.
Christian said, “We were pleased to welcome James to Church Lane to show him how we have been implementing our comprehensive improvement action plan. He met many of the service team including our new permanent GP, Dr Tom Bevan.”
James Cleverly MP, said, “I visited Church Lane Surgery to follow up on the concerns which have been raised with me by constituents. I was pleased to see improvements have been made by the management team including better call handling and quicker telephone answering, and increased availability of appointments.
“The new leadership team is clearly keen to maintain these improvements.”
Specialist health visitor Marian Judd is used to giving mums and dads advice on breast feeding face to face.
Lancashire Healthy Young People and Families Service is set to offer virtual group sessions for the families it supports.
Skelmersdale Walk-In Centre has been recognised for going above and beyond to help patients get the care they need in its latest Care Quality Commission (CQC) inspection.
United Nations organisation UNICEF, which runs the Baby Friendly Initiative, has awarded gold standard to our Lancashire Healthy Young People and Families Service.