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Children seeking help and advice during lockdown can use our ChatHealth texting service

Our school nurses are on hand to give young people help and advice on a range of issues during Lockdown through the confidential texting service ChatHealth.

The service, for those aged 11 to 19, operates across Essex, Wiltshire, BaNES, and Lancashire.

Young people should contact the service relevant to the geographic area they are based in. The call details are below.

The service allows young people to text their school nurse for advice on everything from smoking, alcohol and drug abuse to bullying, problems with friends or family, self-harm and puberty.

It is available from Monday to Friday, 9am to 5pm, (excluding bank holidays), and while it is not a new service, we at Virgin Care are promoting it now as we understand some young people may feel they have no one to turn to for confidential help during the current global pandemic as they have to stay at home.

Charlotte Forward, our Professional Lead 5-19 for Public Health Nursing & School Age Immunisations, said, “Our ChatHealth service provides important help and advice to young people whatever they may be facing and we fully understand how that is extremely important during lockdown when they won’t have the support of their school friends or teachers and others around them and want to speak to someone.”

The number to text for each service is : East and Central Lancashire- 07507 330 510, Mid Essex- 07520 615731, South Essex- 07520 615732, West Essex- 07520 615733, North Essex- 07520 615734, Wiltshire- 07480 635513, BaNES- 07507 334357.)

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Virgin Care
Virgin Care
Virgin Care

Specialist health visitor Marian Judd is used to giving mums and dads advice on breast feeding face to face.

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Virgin Care

Lancashire Healthy Young People and Families Service is set to offer virtual group sessions for the families it supports.

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Virgin Care

Skelmersdale Walk-In Centre has been recognised for going above and beyond to help patients get the care they need in its latest Care Quality Commission (CQC) inspection.

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Virgin Care

United Nations organisation UNICEF, which runs the Baby Friendly Initiative, has awarded gold standard to our Lancashire Healthy Young People and Families Service.

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