We take pride in delivering high quality services that change people’s lives and produce excellent outcomes for the wider community, focusing on improving the experience, delivering positive outcomes and making services more efficient.
Whether it’s through our 100% ‘good’ or ‘outstanding’ CQC ratings, our outcome measures across the country showing how we’re changing lives and improving social mobility.
The way we improve services through our transformation work has been applauded by service users, commissioners and national stakeholders like the Care Quality Commission (CQC), as well as by our own colleagues.
"I would like to take this opportunity to thank all staff at Virgin Care Wiltshire for their outstanding response to the ongoing COVID-19 incident. The support to BSW the system has been very much appreciated and in particular the support to the community model for home testing which morphed into a ‘drive thru’ model, with staff supporting the swabbing of children and adults. A good test of mutual aid both in terms of staffing and also PPE and other consumables! Once again, well done to the team for their response and efforts over the last twelve months."
NHS Bath and North East Somerset, Swindon and Wiltshire Clinical Commissioning Group
Skelmersdale Walk-In Centre has been recognised for going above and beyond to help patients get the care they need in its latest Care Quality Commission (CQC) inspection.
A happy team delivers better outcomes. Our people director Samantha writes on our blog today about what we’ve done to ensure we have a happy team.