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Who we are

We change lives by transforming health and care.

Founded by our Chief Executive Dr Vivienne McVey in 2006, we work with health and care commissioners and communities to transform services with a focus on experience, efficiency and outcomes.

We’ve been partnering with the NHS since 2006, when we were known as Assura Medical. We provide services to around 1 million people a year, working from 500 or so locations across England. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.

Our history

Virgin Group first invested in the organisation in 2010 allowing us to lead the way with service design, technology and improving the experience for our colleagues and the communities we serve. In all, Virgin Group have invested more than £75m into our work.

In 2012, we won our first large adult community services contract taking on responsibility for Community Health services in Surrey for adults and children with a mission to modernise the service, improve quality and deliver better outcomes. And we've partnered with commissioners across the country since then taking on ambitious new projects with the NHS and with local authorities.

In 2013, we were charged with an ambitious project to bring children's services together and reducing waiting times in Devon, and we hold one of the most ambitious health and social care integration projects in the country with our partners in Bath and North East Somerset, Swindon and Wiltshire.

All in all, we look after services relied on by communities of more than 10 million across England.

Colleagues with a newly converted car to support people returning to living independently, a project funded by our Feel the Difference Fund.

Changing lives by transforming health and care

We change lives through transforming health and care. We’ve got 15 years’ experience of developing and delivering innovative community services that have made a positive difference to millions of people across the country.

We think, care and do our bit

We have three values which help us stand out from the crowd, not just because there’s only three, but because they are unique to who we are. They’re our moral compass and define the way we Think, Care and Do our bit.

Our people are what makes us

We are a team of more than 5000 professionals and experts, with hundreds of years of health service and care experience between us working together to change lives and transform health and care. You can meet some of our colleagues on our Careers portal, and we’ve listed the details of our leadership team below.

Feel the difference

Our Feel the Difference programme is how we bring our values to life: how we recognise achievements, support colleagues to implement their ideas for improving services and celebrate our success.

We employ more than 5,000 health and social care professionals

Including 1,300 nurses, 100 doctors, GPs and consultants, more than 1,000 allied health professionals, 30 social workers and social work assistants and more than 400 health care assistants as well as practice teachers, receptionists and administrators.

97% of our services rated by the CQC have 'good' or 'outstanding' ratings.

When the CQC inspected our Community Services in December 2017, they said we “could demonstrate through documentary evidence that following acquisition of services, they had managed to bring about a sustained, significant improvement to patient care.”

More than 2% of our workforce are apprentices

They're developing their skills on career pathways with out Ofsted-registered training arm The Learning Enterprise, going from volunteer to apprentice and starting a journey to becoming a registered health and care professional.

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